Record the conversation · Keep the intelligence · Grow the relationship

For hr & safety consultants

Every recommendation, corrective action and follow-up documented from the conversation itself.

The documentation is the deliverable, and it is written after hours from memory. Routenna produces the first draft from what was actually said, and never advises: it flags for you.

What goes wrong now

Three failures, in order of cost

  1. The documentation burden lands after every consultation

    An hour of conversation becomes an evening of write-up, and the write-up is the thing the file depends on if anyone ever asks.

  2. Corrective actions end up with no owner

    A walk-through produces observations; the observations produce follow-ups; the follow-ups belong to whoever wrote the fastest note. Which is often nobody.

  3. Exposure is created by what did not get written down

    The advice you gave, the caveat you attached, the date you gave it. Undocumented, it may as well not have happened, and in the moment it matters, that is precisely the argument.

What Routenna does about it

One engine

capture · extract · review

Practice pack loaded

HR & Risk

  • HR Consultation
  • Risk or Safety Visit
  • Investigation
  • Training Review
  • Client Review

Themes, meeting modes and brief templates change with the pack. Capture, review, isolation, consent and deletion do not.

Documentation discipline, terminations, employee-relations incidents, hazard observations, training gaps, classification questions.

The write-up starts written
Recommendations, corrective actions and follow-ups are proposed with the exact words and the moment they were spoken. You edit and accept; the file gets the version a human signed off.
Compliance topics are flagged, never advised
The software surfaces the compliance-adjacent moment and hands it to you. It does not generate HR, legal or medical advice: a standing product rule, not a setting.
An HR read and a risk read, and neither of them is advice
The same conversation is a people question and an exposure question, and reading it as one produces a worse reading than two. Both advisors cite the moment they are reacting to, and both are bound by the rule above: they say what is worth checking and who with, never what the law requires. “Worth confirming which timekeeping system Dana is paid under” is the shape of it — not an opinion on whether anything was lawful, which nothing that has read only a transcript is in a position to have.
Consent controls that survive a sensitive room
The notetaker joins under a name that says notes are being taken, recording can be blocked for a specific client, and anyone in the meeting can stop and purge a capture the moment somebody asks.

Nothing above writes itself into a client record. Every finding is a proposal until one of your people accepts it. how review works.

What a finding looks like

No receipt, no render.

Every finding carries the transcript moment it came from, a confidence score, and an honest label: fact, inference or recommendation. Below the confidence threshold it is filed as merely possible, never asserted. A claim that cannot show where it was said does not appear.

Risk flag

Proposed · awaiting review

“We’ve been letting the second-shift leads run their own investigations and just tell us the outcome.”
00:41:29client operations managerconfidence 0.79Inference

Synthetic example. No client data appears anywhere on this site.

Getting started

Run it on the meetings you already have.

We work with a small number of practices at a time, for HR, employee-relations and safety consultants. Terms are agreed in writing before anything records, and the plans and their prices are on the site rather than behind a call.